FAQ
Got questions? We’ve got answers
General
Who we are, where we’re based, and what we do
Why work with Codee?
Our team has shipped 100+ websites and apps across industries, and the portfolio shows our best work. Every project is custom and built on open-source platforms, so you own your code and data, control the hosting, with no template lock-in.
We work with small businesses, so the process is direct, timelines stay realistic, and you talk to the people doing the work.
Where are you based?
We’re based in Toronto, at 34 Minowan Miikan Lane. We work with clients across Canada and the US, mostly remote. If you’re local and want to meet in person to talk through your project or see the work in progress, we’re happy to set that up.
What services do you provide?
Web design and development is what we do most. Around that, we cover apps, brand identity, and the graphic design that supports everything.
Do you offer any marketing services?
No, we aren’t a marketing agency. We design the visual side of marketing materials through our Graphic Design service, which covers flyers, posters, social media graphics, email templates, and similar assets. Strategy, copywriting, and posting fall outside our scope.
How much does it cost and how long does it take?
Cost and timeline depend on what you’re building. A small business website is different from a custom online store or an iOS and Android app.
Start with the quote form, and we’ll reply with a scoped quote and timeline.
How can I get an estimate for my project?
Easiest is the quote form. A few sentences about what you’re building is plenty to get started, and we’ll get back to you as soon as possible.
You can also call 437 367 7444 or email hello@codee.ca
Web Design
Custom design, redesigns, and how it fits your brand
What is the difference between web design and web development?
Design is what your website looks like and how it feels to use. Development is the code that makes everything work, including page loads, forms, and interactive features. Both have to be solid for the website to do its job.
Will the design of the website be unique?
Yes. We don’t use templates or stock themes. Your website is designed around your business and your audience, not bought off the shelf, so it actually looks like yours and not like a thousand others.
Will the website be responsive?
Yes. Every website we design works on desktops, tablets, and mobile. Mobile gets the same attention as desktop, since that’s where most visitors land first, and a clunky mobile experience is one of the fastest ways to lose them.
Can you redesign my existing website?
Yes. A redesign starts with what’s working on your current website and what isn’t. We rebuild your design and code from there, so your new website is faster, cleaner, and easier to update.
Can you design to match my existing brand identity?
Yes. Send us your brand guidelines, or any logo, color, or typography materials, and the design will follow them. The website ends up looking like it belongs in the same family as the rest of your brand.
I don’t have a logo or brand identity. Can you help with that?
Yes. We can design your brand identity from scratch, including a logo, color palette, typography, and a brand guidelines document. Once it’s done, we apply it to your website so the design and identity match from day one.
Web Development
Custom builds, open-source platforms, and life after launch
Can you help with an existing website?
Yes. If it’s on WordPress or another open-source platform, we can fix bugs, add features, or take over development. If it’s on a closed platform like Wix or Squarespace, we’d rebuild it on open-source so you actually own it.
What CMS do you use?
Most often WordPress, since it’s the most flexible and widely supported. For specific needs, we build on other open-source platforms or develop a custom CMS when that fits the project better.
Do you use Wix, Squarespace, or Shopify?
No, we build on open-source platforms only. You own your code and data, control the hosting, with no monthly platform fee. Closed platforms can change pricing or terms whenever they want, with no path to take your website elsewhere.
Do you create ecommerce websites?
Yes. We build online stores on open-source platforms like WooCommerce. Payments, inventory, shipping, and orders run from one admin panel, so your team can update products and process orders without needing a developer. Your store stays fast and stable as your catalog grows and traffic spikes.
Will my website be optimized for SEO?
Yes, the technical side. The build comes with clean code, fast page loads, meta tags, structured data, and a responsive layout. Strategy and campaigns sit outside our scope, since we aren’t a marketing agency.
Do you provide maintenance?
Yes, as an optional add-on for any website, whether we built it or not. We handle updates, security patches, plugin and platform upgrades, small fixes, and new features as your business grows.
Do you provide hosting services?
Not as a standalone service. We help you choose a reputable hosting provider, then handle setup and deployment so the website launches cleanly. If you take maintenance with us, we manage hosting alongside the rest, so you don’t have to deal with the host yourself.
App Design
iOS and Android design, redesigns, and how it fits your brand
What is the difference between app design and app development?
Design is what your app looks like and how it feels to use. Development is the code that makes everything work, including screen loads, forms, and the actions users take. Both have to be solid for the app to do its job.
Do you design for iOS and Android?
Yes. We design for iOS, Android, or both, whichever platforms you’re launching on. Each has its own design guidelines, and we follow them so the app feels native to its device.
Will the app design be unique?
Yes. We don’t use templates or pre-built UI kits. Your app is designed around your business and your users, not bought off the shelf, so it actually looks like yours and not like a thousand others.
Can you redesign my existing app?
Yes. A redesign starts with what’s working in your current app and what isn’t. We rebuild your design and code from there, so your new app is faster, cleaner, and easier to update.
Can you design to match my existing brand identity?
Yes. Send us your brand guidelines, or any logo, color, or typography materials, and the design will follow them. The app ends up looking like it belongs in the same family as the rest of your brand.
I don’t have a logo or brand identity. Can you help with that?
Yes. We can design your brand identity from scratch, including a logo, color palette, typography, and a brand guidelines document. Once it’s done, we apply it to your app so the design and identity match from day one.
App Development
iOS and Android builds, takeovers, and life after launch
What kinds of apps do you build?
iOS and Android apps for small businesses, like ordering, booking, loyalty, and team tools you use day to day. If your app needs a connected website or online store, we can build that side too.
Do you build native or cross-platform apps?
Both, depending on what your app needs. For most small apps, cross-platform is the right call. One codebase covers iOS and Android, which keeps timelines and budgets down.
Native makes sense when the app leans on performance, hardware, or platform-specific features.
Can you help with an existing app?
Yes. We can fix bugs, add features, or take over development. We start by reviewing what’s there and what shape the code is in, then plan from there.
Do you provide maintenance?
Yes, as an optional add-on for any app, whether we built it or not. We handle app updates for new iOS and Android releases, bug fixes, crash monitoring, and new features as your business grows.
Do you provide hosting services?
Not as a standalone service. For apps with a backend or database, we help you choose and set up a reputable cloud provider that fits your traffic and stack. If you take maintenance with us, we manage that infrastructure alongside the rest, so you don’t have to deal with the cloud provider yourself.
Brand Identity
Brand systems, rebranding, and where they show up
What is brand identity?
Brand identity is the visual system your business shows up with. That’s your logo, color palette, typography, and the visual style that ties it all together. A strong identity makes your business recognizable in every place a customer sees you.
Can you do rebranding?
Yes. If your identity feels dated but customers still recognize you, we can refresh it without changing the core. If you’re pivoting or starting over, we rebuild it from the ground up. We bring you to the same finished system either way.
What’s included in a brand identity project?
Your full visual system, including a logo, color palette, typography, and a brand guidelines document that ties them together. You get the master files for everything, ready to apply anywhere your business shows up.
Can you help implement brand identity?
Yes. If we designed your brand identity, we apply it across everything else we do, so your website, app, and graphic design all stay consistent. If you bring an existing identity, we can audit your current materials and redesign anything that doesn’t match.
Graphic Design
Marketing materials, brand assets, and one-off or ongoing work
What is graphic design?
Graphic design covers the visual materials your business uses to communicate, like flyers, packaging, social media graphics, business cards, and presentations. If brand identity is the system, graphic design is everything that gets made with it.
Do you take on one-off projects or ongoing work?
Both. We design single pieces like a flyer, packaging refresh, or event poster, and we run recurring work like monthly social media graphics, ongoing brand applications, or a series of flyers across a campaign.
Do you design brand assets?
Yes. We design business cards, letterheads, social media graphics, packaging, presentation templates, and any other branded applications. Each piece stays consistent with your brand identity, so everything you put in front of customers feels like it came from the same place.
Do you design icons and illustrations?
Yes. We design custom icons, illustrations, and vector graphics for your website, app, and marketing materials. Each one is built to fit your brand and not pulled from a stock library where competitors can use the same set.
Do you design marketing materials?
Yes. We design brochures, flyers, banners, posters, business cards, email templates, and digital ads. Each piece is built around your brand identity, so customers see the same visual system whether they’re looking at a flyer, a poster, or your email.
Do you design infographics?
Yes. We design infographics that turn complex information into something visual and scannable, from data to processes to timelines. Each one fits your brand, not a stock template.